Shipping policy

Shipping Policy

At Arce’s Pet Shop, we currently ship within the United States.

Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product and availability.

Shipping Method and Cost
We offer standard shipping for a flat rate of $4 per order.

Orders of $30 or more qualify for free standard shipping.

Estimated Delivery Time
Estimated transit time for standard shipping is 5–8 business days. Delivery times are estimates and may vary due to carrier delays, weather conditions, peak seasons, or other circumstances beyond our control.

Tracking Information
When available, tracking information will be provided so you can check the status of your order.

Delivery Delays or Issues
Once an order has been handed over to the carrier, delays may occur that are outside our control. If you experience a delivery issue, please contact us and we will do our best to assist you.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order. If an incorrect address is provided, please contact us as soon as possible.

Shipping Questions
If you have questions about your order or our shipping process, please contact us using the contact information provided on our website.